Two very different yet wonderful llamas together: MV Elle is our silver, suri, appaloosa matriarch llama and New Leaf's Zambell's Hermosa is a black & white paint. Hermosa is more to herself in temperament while Appy Elle keeps all the kids in line.
Appy Elle & Hermosa Yarn
Appy Elle & Hermosa Yarn: 80% llama ~ 20% merino wool and gold Angelina for sparkles
Natural non-dyed fiber
2ply Worsted Weight
140yds. 84g.
Return & Refund Policy
Thank you for shopping with us! If you are not fully satisfied with your purchase, we are here to help. Please review our return and refund policy below:
1. Eligibility for Returns:
• Returns are accepted within 30 days of the purchase date.
• The product must be unused, in its original packaging, and in resalable condition.
2. Return Process:
• To initiate a return, please contact us at micaelaparrish@yahoo.com with your order number and reason for return.
• You will receive instructions on how to return the item(s).
• Customers are responsible for the return shipping costs unless the return is due to a defect or error on our part.
3. Refund Process:
• Refunds will be issued to the original payment method once the returned item is received and inspected.
• Please allow 10 business days for the refund to be processed.
• Shipping fees are non-refundable unless the return is due to a defect or error on our part.
4. Exchanges:
• If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
5. Damaged or Defective Items:
• If your item is damaged or defective, please contact us immediately. We will offer a replacement or full refund depending on the situation.
6. Contact Us:
• For any questions regarding returns or refunds, please contact us MicaelaParrish@yahoo.com
Shipping & Handling
1. Timeline
• Orders are typically processed within 1-2 business days (excluding weekends and holidays).
• Shipping Timeframes:
• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days
• Overnight Shipping: 1 business day
• Tracking information will be provided once the order ships
2. Packaging and Cost
• Packaging: Orders are securely packed to prevent damage during transit. Eco-friendly materials are used when possible.
• Shipping Costs: Rates are calculated based on weight, dimensions, and destination.
• Expedited shipping incurs additional charges displayed at checkout.
3. Carriers: We work with trusted carriers to ensure prompt delivery
• FedEx: Reliable for expedited and overnight shipments
• UPS: Preferred for ground shipping and international deliveries
• USPS: Ideal for P.O. boxes, rural areas, and standard mail
Carrier selection depends on the shipping method chosen at checkout and destination.
4. Special Considerations
• International Shipping: Additional customs duties, taxes, or fees may apply.
• Delays: While rare, delays due to weather, customs, or other unforeseen circumstances may occur.
• Issues: If your package is delayed or lost, please contact us at MicaelaParrish@yahoo.com